Terms & Conditions
Terms and Conditions for Website usage
The term ‘Essentially Holistic’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Birchwood Lane, Somercotes, Alfreton, Derbyshire England. Our Business name registration number is 2267184. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Essentially Holistic’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
General Business Terms & Conditions
Within this document the following terms are used:
‘we’ and ‘ours’ refers to Essentially Holistic
‘you’ and ‘your’ refers to the Customer
‘the services’ refers to the services you have contracted us to obtain on your behalf
2. Information about Us
Essentially Holistic is a holistic therapy and training & education company whose registered office is at Birchwood Lane, Somercotes, Alfreton Derbyshire DE55 4ND. Our Business name registration number is 2267184. We are also registration under the Data Protection Act.
3. General Terms of Business
3.1 Our office hours are 9am to 5pm, Monday to Friday excluding all bank holidays.
3.2 Wherever practical, you will be provided with a detailed breakdown of the services requested along with associated costs.
3.3 Our current prices for treatments and training are displayed in our price leaflets and on our website.
3.4 We shall not be held responsible for the security of any communications sent by email/fax/SMS/post from us to you or any suppliers in relation to our tasks.
3.5 We will rely on the written terms within this document to ensure our expectations of each other are clear. If you require any changes, please ask for them to be put in writing by ourselves.
3.6 When services are to be performed at a particular location, you will provide reasonable access to this location to us as required for the services to be performed without hindrance.
3.7 We will not be liable under this agreement for any loss or damage caused by us or our employees or agents where:
i) There is no breach of a legal duty of care owed to you by us
ii) The loss or damage was not a reasonably foreseeable result of any such breach.
iii) The loss or damage was caused by you being in breach of the agreement.
3.8 We shall not be liable if we are prevented from delivering the services to you by reasons beyond our control. E.g. Transport problems, Act of God, Civil unrest, Fire, Flood, Storm, and other unexpected circumstances which may affect the delivery of our services.
3.9 Any form of communication provided under the terms of this agreement or in relation to any tasks will be sent by first-class post and shall be deemed as being received by you on the second working day after posting. Fax, email or SMS will be deemed to be received on the day of transmission if sent prior to 5pm or the following working day if sent after 5pm.
4. Workshop & Training Terms & Conditions
4.1 All workshops & courses must be paid for in full at least one week in advance of the course.
4.2 Full refunds for workshops & courses will only be provided where at least one week’s notice prior to the event has been provided by the attendee. Essentially Holistic may allow attendees to book onto alternative workshops at their discretion.
5. Cancellation Terms & Complaints
5.1 If you are acting as a consumer, under the Distance Selling Regulations 2000, you have a statutory right to cancel any distance contract within 7 days of the date of purchase as long as you have not yet accessed the relevant Services. If you are acting as a consumer and cancel any contract for Services outside this period, the Fees paid by you shall be non-refundable.
5.2 If you are not acting as a consumer (i.e. using the Services in the course of your business), the Distance Selling Regulations 2000 shall not apply but the same cancellation policy as in 5.1 shall apply.
6. Payment Terms
6.1 Payment of our charges for our tasks shall be payable on presentation of an invoice to you and is usually payable within 7days of the invoice date.
6.2 Payment for all workshops is required one week in advance of the workshop.
6.3 Payment for products and services will be due at the time of the appointment